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McCurry Marketing Idea Exchange Issue 437 - April 19, 2012
THE
REST OF THE STORY . . . FROM A MANUFACTURER'S
PERSPECTIVE . . . Many camera retailers are venting against
their "partner" manufacturers who appear to be
intentionally using the retailer to "showroom"
while cutting deals with larger on-line outlets
to undercut the "showrooming" retailers . . .
Along comes Ned Bunnell from Pentax/Ricoh who
tells it like he sees it . . . not sure if he's
giving us the Pentax/Richoh party line or if
this insight is all Ned's. Either way, it's
refreshing to see an organization that
understand retailer perspectives and market
place needs. Check out Ned's
public posting One short excerpt: One user comment I read summarized the
situation quite well by saying, "I think you
are seriously misunderstanding the whole
conversation. Pentax has not raised prices. They
have required authorized dealers to stick to
MSRP [Manufacturer's Suggested Retail Price] or
some percentage of it (we do not know the exact
terms). Pentax is attempting to police their
sales channel just as many other manufacturers
do. Any additional margin will go to the dealers
not Pentax." Again we urge you to check out Ned's
public posting On another note: when you read Don Spring's
Idea 1 just below, be sure to look at the
full-size photos and in particular the signage
and displays. He's definitely on the right
track! Don Spring - Cavalcade Color Lab
foto source - Huntsville, Ontario,
Canada -
cavalcade.fotosource.com/ I Didn't Know You Did That . .
. How many times have you heard
that in your store? Frustrating? You
bet. Don Spring of Cavalcade Color
Lab in Huntsville, Ontario invested
time and money to hear it frequently
last week. He invited the local
Chamber of Commerce to have a mixer
at his store. He had approximately
100 people attend, many who hadn't
been in the store, "since I brought
you my last roll of film." Don got
them to quietly listen to 30 minutes
worth of "sales pitches" despite the
food and beverages flowing.
If the image doesn't show on your
mobile device, or to see a larger
image,
click here Don knew most were coming not to
see Cavalcade's new offerings but to
get free food/drink and to schmooze
with their fellow Chamber members.
If the image doesn't show on your
mobile device, or to see a larger
image,
click here Don also knew that if he gave a
speech the audience would be polite
about 3 minutes and it would be over
. . . So Don kept them captivated
for 30 minutes . . . by giving
things away . . . and explaining
what he was giving away. One of the things he gave away
was the ProMaster Emergency
Flashlight. Everyone knows what a
flashlight does . . . but before Don
gave it away he was able to tell the
assembled crowd how this flashlight
was also a power storage unit that
would allow the customer to charge
their cell phone, earpiece, GPS or
whatever USB compatible unit needed
power. Virtually everyone in the
audience hoped they would win this
$25 item . . . but if they didn't
win it they all knew why they would
want one and where they could buy
it! What about winning the ProMaster
Soft Clean Cloth that also is the
color of the gray card? That's a
unique product that Don was able to
talk about because he was giving it
away. Everyone now knows why they
want to carry a grey card and what
easier way than as a cleaning cloth.
Inkjet banners are perfect
products for fellow business people.
Don gave away a free one with a
ProMaster banner stand . . .
immediate sales were the result.
These business operators didn't know
where to buy banners locally. By
giving away products or services the
crowd was happy to listen to Don's
sales pitches and the crowd kept
murmuring "I didn't know they did
that". Look at the pictures and you'll
see the store was well signed with
lots of imaging services on display.
Don also gave away various
personalized photo services, but
again drawing the lucky winner only
after explaining to the crowd what
the service was they were giving
away . . . Again the common refrain,
"I didn't know they did that.
If the image doesn't show on your
mobile device, or to see a larger
image,
click here Don wasn't shy and his team
joined in to make it a memorable
event. Don gave away a ProMaster
Photographer's Vest . . . and
announced that the winner would have
a custom "tailored" fit by the
salesperson who would let them try
on the small, medium, large and
extra-large . . . So the salesman
exaggerated the process of trying on
the vest just to add fun and panache
to the evening. If you're tired of potential
customers not knowing what you do,
invite them in and create an
environment that they'll listen to
your explanations of what you do.
Don estimates his net cost for
the various ProMaster products and
services he gave away was "a couple
hundred dollars" - or around $2 per
attendee . . . and these were all
qualified business people who have
above average income and propensity
to invest in imaging products and
services. The sales to new customers
the next day virtually covered the
cost of the giveaways products.
If the image doesn't show on your
mobile device, or to see a larger
image,
click here If you're thinking of doing
something like this, also check out
how Dan's Camera City did a Chamber
of Commerce Mixer
MMIE Issue 245 Alan Logue - Hutt Street Photos -
Adelaide, Australia -
huttstreetphotos.com.au/ Chris - something for MMIE We all remember the good old days
of D&P when the standard add-on was
a second set of photos. Well, we now have a new digital
version of the second set offer! It's called Archival Discs - both
CD and DVDs. We now have a standard upsell
when ANYONE orders ANYTHING to a CD
or DVD and we ask if they want it on
a "long life, gold plated archival
disc"? It does not matter if it's a
memory card to disc, video to disc
or slideshow to Disc - its always
the upsell. Even duplicate discs -
do they want standard or long life.
And at $10 extra per disc, it's a
profitable upsell In the last 2 months we have gone
through over 300 archival discs,
mostly DVDs. Alan in Adelaide PMA Australia breaks new ground -
break bread with Bill McCurry's
Marketing Idea Exchange. PMA announces a new twist to the
popular Marketing Idea Exchanges - a
dinner idea exchange
Thursday, May 24 in Melbourne. Audiences had complained there
hasn't been enough time to meet new
people and exchange ideas. So, PMA
Australia listened and has scheduled
the Marketing Idea Exchange to be an
evening event with program before
and after dinner . . . Sounds fun
and profitable to attend. There's still time to register at
http://www.pmaaustralia.com. There will also be a Hot Picks,
Friday afternoon, May 25. It's where
retailers go out and scour the
exhibition hall and bring back their
Hot Pick of the best profit item of
the show. It's fun and educational.
Want to be a Hot Picks reporter?
Contact Bill -
his email Your
colleagues may also get the newsletter free in
exchange for submitting ideas. Give them this
link to sign up but remind them they have to
share:
http://photoimagenews.com/mccurry.htm Please Enjoy, Consider and Profit from these
ideas. All the Best, Bill Terms of use for this community
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