I always do what my buddy Phil Gresham says, so when Phil said to get those
kiosks away from the precious wall we use to sell merchandise, I complied
(almost) immediately. Not right away, because we would not want Phil to think we
were paying attention to him!
past, I'd made up some kiosk furniture myself. It looked pretty good, but it
took a long time to make it. And I wanted to make a few changes:
- Lower overall height, so the customers could sit in comfy chairs instead
of teetering on stools
- Monitors at or below eyelevel
- A layout that would keep four kiosks together: close enough for
interaction among users, angled enough for a certain amount of privacy.
- Relatively rugged support for everything needed
- A way to hide all the cables
- Cheap . . . well, at least "value priced"
I found what I needed at Staples. The corner desks
generally cost about $60-70 each, a little less when the sales are going on.
They're corner desks, so four go together at right angles, making a nice
island in the store.
We left off the monitor shelf, which would have put the monitors ABOVE the
line of sight. Why give Jennifer a crick in her neck, by forcing her to look up?
Because there is little space for users to slide their knees under the desktop,
we don't slide the monitors all the way to the back.
The keyboards are on a pull-out shelf, but the mice are on the table top.
(Two of the kiosks have touch screens, but customers don't seem to care one way
With the drop in monitor prices over the last couple of weeks, I am thinking
seriously of replacing a 15" touch screen monitor with a 19" flat screen. The
customers seem to care more about big images than they do about touch screen or
One Cat 5E cable drops down from the ceiling and I've got a network switch
sending all the data from the four units to our lab.
Two units use the Silverwire software, two use the xKiosk software. Each has
Note that there's signage on the tables and the back wall touting our various
services. Thank you, Phil! (For more of Phil Gresham's kiosk commandments, see
McCurry Marketing Idea Exchange #162
Choosing computers: what makes a good kiosk